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10 9 8 7 6 5 4 3 2 1
A] PRE-INSPECTION:
1 Timely response for enquiry
2 Response to queries regarding submitted documents
B] INSPECTION:
1 Promptness in visit of our surveyor
2 Competency of surveyor in inspection & clarity of reports
3 General behaviour & co-operation of surveyor
4 Promptness in decision making
5 Accuracy of inspection
6 Response to technical queries
C] CERTIFICATION:
1 Timely issue of certificate
2 Correctness of certificate
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