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A] PRE-INSPECTION ACTIVITIES:
1
Timely response for enquiry
2
Clarity in our quotation
3
Pricing
4
Documents approval/review
5
Timely action on submitted documents
6
Response to queries regarding submitted documents
B] INSPECTION AND SURVEYOR:
1
Promptness in visit of our surveyor
2
Quality of response from our office
3
Competency of surveyor in inspection & clarity of reports
4
Promptness in decision making
5
Decision making w.r.t. code/statutory rules
6
Accuracy of inspection
7
Flexibility in timing, in emergency
8
Ability to detect potential Non-Conformities
9
Response to technical queries
C] CERTIFICATION:
1
Timely issue of certificate
2
Correctness of certificate
3
Method of dispatch of certificate
4
Communication with you, in case of any clarification reqd
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